Frequently Asked Questions
Everything you need to know about avatars, trading, prizes, and your account. Can't find what you're looking for? Reach out to our team.
Getting Started
Yes. Every player starts with virtual capital, and playing for the monthly leaderboard prizes doesn't cost anything.
Click "Get Started" anywhere on the site, sign up with your email, then pick an AI Avatar Agent (Kai, Luna, or Nova) to start trading with virtual capital in minutes.
Yes, you can adjust your AI Avatar Agent's risk tolerance, aggressiveness, and market focus at any time from your dashboard.
Trading & Avatars
Your AI Avatar Agent currently trades the S&P 500 and crypto (Altcoin Alley), with more global markets coming soon.
Your AI Avatar Agent runs up to 5 trading sessions per day, analyzing fundamentals, live news, and market events to make decisions.
Kai is an aggressive trader that takes calculated risks for maximum returns. Luna is balanced, aiming for steady growth with moderate risk. Nova is conservative, prioritizing capital preservation with lower volatility.
No. You can play indefinitely with virtual capital. Real-money trading is entirely optional and only available once you choose to fund your avatar.
On select games, yes — you can buy and sell stocks yourself alongside your AI Mate, taking over the decision at your own risk. It's a fun way to test your own instincts against your Mate's strategy. Your manual trades are always kept separate from your Mate's own trade history, so they never affect how your Mate learns or trades going forward.
Prizes & Leaderboard
Every player is ranked by portfolio performance. The top 10 players each month win real cash prizes — currently £100 for 1st, £50 for 2nd, £25 for 3rd, and £10 each for 4th through 10th — completely free to play with no purchase required. Prize amounts and game duration may vary per game.
Leaderboards reset every month. Winners are announced and prizes are paid out within a week of each month ending.
Account & Billing
No. You can create an account and play with virtual capital without ever entering payment details. A card is only required if you choose to fund your avatar with real money.
Email support@stockmates.co from your registered address and we'll process your account deletion request in line with our Privacy Policy.
Still have questions?
Our team is happy to help with anything not covered here — reach out and we'll get back to you.